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Business Report – Task instructions

This assessment task requires you to analyse and address the issue you identified in your VBD Brief (i.e. Assessment 2). The issue has been referred to the Management Group (of which you are a part) of the organisation by the Chief Executive Officer (CEO).

Given your initial brief that identifies and outlines the issue (i.e., the ‘what’ question and its implications), the CEO has tasked you to further prepare a detailed report that examines the underlying reasons for the issue (the ‘why’ – why is the issue important for the organisation to treat seriously?),  identifies suitable alternatives that could address the issue (‘how’ best to address the issue, supporting your assertions with trustworthy sources) and provide succinct recommendations for the next steps the business should take to implement the most desirable alternative. When completed the report will be forwarded to the CEO for consideration.

Tips for writing the report:

Refer to the task instructions and the template (see attached) to structure your report. You can modify the structure any way you like but be sure to include a cover page that has your name, student number. You should also provide the context for your issue so your reader can take this into account when considering your report.  Please note there will be a 6 mark deduction (-10%) for Reports which are more than 1650 words.  The title page and reference list is not included in the word count.

Please note that the VBD Report Template provides detailed instructions and tips for writing your assignment, including suggestions for what you should focus on in each of the sections of the report. You will need to frame your report with respect to one of the four functions of management – Planning, Leading, Organising or Controlling. We discuss these functions in depth in Weeks 7-10, but feel free to jump ahead and check out the relevant textbook chapters if you want to get ahead. Some issues will fit better with particular management functions, so to give yourself an easier time writing the assignment, make sure you identify a suitable management function for your issue. For example, an issue focusing on rethinking the allocation of resources within the business would likely align well with Organising or Planning, so you would use your best judgment to select one of the management functions to frame your discussion.

The Template

Assessment Item 3:

[Business Report Title]

[Name of Organisation]

Assessment Item 3

BSB115 – Management


[Student Number]

Word count: [Number of words excluding cover page and reference list]

Format:  Ariel 11 or Times New Roman 12; 1.5 line spacing and a Word Document.  Assignments which are 10 percent over the word limit of 1500 words will have 6 marks deducted (i.e. absolute maximum of 1650 words, excluding cover page and reference list).

The report could be structured around the following headings:

  1. Introduction

You need to outline to your CEO the aim of report, the issue in focus (a quick summary from your brief is sufficient), what management function you are using to frame your analysis (is this an issue aligning with the organisation’s Planning, Leading, Organising or Controlling?), and how the issue should be addressed.

  1. Defining and Framing the Issue

You need to identify the underlying reasons why the issue has arisen in the first place, and define why the organisation should take the issue seriously. As part of this, you will need to frame the issue in relation to the current practices with the management function you’ve identified in the introduction (please note it is very important to only choose one (1) function to frame your discussion). Try to find a framework, model, theory or advice from the readings this semester to justify your assertions for why the issue is important for the organisation. You should include some consideration of any relevant environmental factors (internal/external) that may have influenced the issue and/or its relevance to the organisation.

  1. Addressing the Issue

You need to show how your organisation should address the underlying reasons that have contributed to the issue, outlining the intended/likely changes to the existing practices with your chosen management function (use a framework, model, theory or advice from the readings to support your proposed approach; think about which authors/frameworks/etc. can provide you with advice on what could be done better, and how). It’s important that you identify two or three alternatives/options that could be used to address the issue, being sure to supported them with reliable sources (theory, framework, model or advice from literature).

  1. Conclusion

Select the most appropriate alternative/option identified in Section 3, using the organisation’s environment/context to help you justify your decision. You then need to provide a summary and evaluation of the key findings of the report (re-state the importance of addressing the issue, and why your chosen alternative/option is suitable). You may choose to identify some limitations and/or assumptions associated with your findings that readers of the report should be aware of (How trustworthy are your assertions/findings? Why?). Provide a finishing statement that indicates the expected value/benefits of the organisation implementing your proposed alternative/option/solution.

  1. Recommendations

You need to provide no less than two and no more than three recommendations on the courses of action that the business should undertake to implement your chosen alternative/option. These recommendations should clearly and succinctly outline a suggested plan of action i.e., where to from here. Recommendations should be based on the interpretation of your findings and should typically be in point or numbered form (one or two clear sentences per dot point). Be specific about what the organisation should do – think about the steps required to implement your chosen alternative, how long it would take to implement (are you best splitting implementation into a couple of stages?), and performance indicator(s) that should be measured before, during and after implementation to understand if you have met your objectives.

  1. Reference List

APA format is required for your reference list and in-text citations.

Final tips:

The report needs to be structured, written and presented in such a way that the CEO will have no problem reading and understanding it.  This also means that you need to provide justification and support for your analysis/arguments (use good quality readings and research to demonstrate that what you assert is more than your opinion – the authors of your sources would agree with you too!).

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