Introduction to Organization

During this course, you will be analyzing case studies for a fictional organization, ParlaTech. As we move through the course, you will learn more about the organization, its employees, and the issues that arise related to HR.

ParlaTech is a technology company that specializes in machine to machine (M2M) communication. They offer solutions that allow a remote set of machines to send data back to a central hub, where the data can be measured and analyzed. ParlaTech’s headquarters are in Maryland, but they have clients all over the world. Most of their engineers and R&D employees work in the US, but they also have a call center in Bangalore, India.

Mini Case Study 3 Instructions

A problem has come up with the working conditions at the call center in Bangalore, which leads to an uncomfortable conversation with CEO Jacob Zielinski. In your response to the CEO, consider how employees’ motivation could be improved through changes in leadership style.

Take time to reflect on your meeting with the CEO and his attitude toward employees’ well-being. How do you feel about his approach?

In your brief, include the following:

· a description of the relationship between leadership, motivation, and retention

· recommendations for a plan of action that addresses accountability to stakeholders as well as employee well-being and motivation

Transcript from the Memo Instruction-video:

Transcript

CEO: Thanks for meeting with me, and sorry about the time difference. Here in Bangalore, an issue has come up that I need to discuss with you.

I was called here to Bangalore due to a very unfortunate incident. One of our workers had a breakdown during the work day and had to be hospitalized. In the hospital, he told the doctor that he works 45 hours a week and is barely able to support his wife, children, and in-laws. The doctor reported this and somehow the media got a hold of the story. We are now being accused of overworking and underpaying our employees in Bangalore.

Under India’s Factories Act, 1948, adults (over 18 years old) cannot work for more than 48 hours a week or more than 9 hours in a day. We thought we were being generous in establishing a 45-hour work week! And is it really our fault if our employee feels he has to support his extended family?

I need an action plan for addressing this with the media and then to determine what kind of policies we can put in place to respond ethically and responsibly without overburdening the organization financially.

I know this is really last-minute, but can you please write up a brief for me by tomorrow morning?

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· CAREFULLY FOLLOW THESE RUBRICS-CRITERIA TO MAX THIS CASE STUDY

Make sure you Address the relationship between the three concepts in detail and is supported by the relevant literature.

Make sure the recommendations are clear, feasible, relevant to the situation, and supported by the literature. The recommendations address accountability to stakeholders as well as employee well-being and motivation.

The information is clearly and professionally presented, without errors in grammar or mechanics. Citations are used appropriately, and the formatting is correct for APA style.